Shipping
SHIPPING
Domestic orders over a $199 the shipping is on us!
🌍 General Shipping Information
All orders are shipped from Sydney, Australia.
Processing time: 1–3 business days.
Once shipped, you will receive tracking information via email.
🚚 Shipping Timeframes
Australia: 2–6 business days
New Zealand: 5–10 business days
United States & International: 7–21 business days depending on location & carrier.
Please note: Peak periods, customs clearance & international delays may affect delivery time.
💌 International Shipping
We happily ship worldwide 🌍
Shipping costs are calculated at checkout based on destination & weight.
🧾 Customs, Duties & Import Fees
For international orders (including the US):
Customs duties, VAT, and import taxes may be charged by your country when your parcel arrives.
These fees are not included in the product or shipping cost and are the responsibility of the customer.
For US customers specifically:
Due to 2025 tariff changes, all parcels entering the US may be subject to customs duties, even smaller orders. These fees are determined by US Customs and vary based on product category and order value.
If your order is being delivered to the US, please be aware that additional import charges may apply at the time of delivery.
📦 Lost / Delayed Packages
Once parcels are lodged with the courier, shipping delays are out of our control — however we will always support you in tracking your order and contacting the carrier if needed. 🤍
🔄 Returns & Exchanges
(Write yours depending on policy)
Example:
We offer returns for credit or exchange within 14 days of receiving your item, provided items are unworn & in original condition.
Customer is responsible for return shipping.
✨ Suggested soft closing message
Thank you for supporting a small, slow-fashion business.
Your order truly means the world to us ❤️
If you want, I can also write:
A short FAQ section
Pop-up text for checkout warnings
A softer poetic version for your brand voice
An example tick-box statement like:
“I understand international duties may apply and agree to these terms.”
Want a short poetic version for the top of the page too? 🌹
SHIPPING
Domestic orders over a $199 the shipping is on us! xx
Please allow 1-2 business days for your order to be dispatched and 3 business days during a
🌍 General Shipping Information
All orders are shipped from Sydney, Australia.
Processing time: 1–3 business days.
Once shipped, you will receive tracking information via email.
🚚 Shipping Timeframes
Australia: 2–6 business days
New Zealand: 5–10 business days
United States & International: 7–21 business days depending on location & carrier.
Please note: Peak periods, customs clearance & international delays may affect delivery time.
💌 International Shipping
We happily ship worldwide 🌍
Shipping costs are calculated at checkout based on destination & weight.
🧾 Customs, Duties & Import Fees
For international orders (including the US):
Customs duties, VAT, and import taxes may be charged by your country when your parcel arrives.
These fees are not included in the product or shipping cost and are the responsibility of the customer.
For US customers specifically:
Due to 2025 tariff changes, all parcels entering the US may be subject to customs duties, even smaller orders. These fees are determined by US Customs and vary based on product category and order value.
If your order is being delivered to the US, please be aware that additional import charges may apply at the time of delivery.
📦 Lost / Delayed Packages
Once parcels are lodged with the courier, shipping delays are out of our control — however we will always support you in tracking your order and contacting the carrier if needed. 🤍
🔄 Returns & Exchanges
(Write yours depending on policy)
Example:
We offer returns for credit or exchange within 14 days of receiving your item, provided items are unworn & in original condition.
Customer is responsible for return shipping.
✨️Thank you for supporting a small, slow-fashion business.✨️